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Purpose-built Custom Mobile Apps for A.G.I.A Inc.

by | Mar 19, 2021

A.G.I.A Inc Case Study Logo

A.G.I.A, Inc.


Travel Insurance, Enterprise Membership

The Project

Emergency Assistance Plus
Custom Mobile App


Emergency Assistance Plus global response center is part of a network that offers customized medical, security, and travel assistance to more than 10 million travelers, 24 hours a day, 365 days a year.

The Challenge

EA+ needed a modern mobile app that allowed subscribers to access their member cards and take advantage of member-only features on-the-go. Due to the size of their member base, they needed a development partner who could deliver enterprise-level scalability, modern capabilities, and a back-office connection to legacy membership systems.


Native Mobile Apps | Web Application

The Solution

Consumer-facing mobile applications for the iOS and Android platform that enable on-the-go virtual access to EA+ member perks.

Features include:

  • A virtual member credential
  • Trip planning
  • Embassy information
  • One-tap emergency assistance calling
  • Destination crime ratings
  • Destination weather and safety notifications
  • and more…

The Results

Since 1996, Emergency Assistance Plus has provided more than one million members traveling the world peace of mind that they can count on. To continue to deliver this promise, launching a mobile application allows their clients more convenient and modern access to benefits.

The EA+ member app is now available and is accessed globally. The application is tablet and mobile compatible putting member benefits at their fingertips.

Administrators manage the application through a self-service portal which reduces on-going maintenance fees and required updates.

The EA+ Custom Mobile App followed the DADEN 7-Step Development Process

as does every custom software project we touch.

Services Provided

  • Identification of business goals and objectives
  • Innovation Sessions
  • Wireframing & Prototype Design
  • Technical Architecture
  • Software Development
  • Project Mamangement
  • Quality Assurance & Testing
  • Deployment